Frequently Asked Questions
Everything you need to know about your Gold Hinge shopping experience.
How long will it take for my order to ship?
Standard orders are processed within 1-3 business days. Once shipped, domestic delivery typically takes 3-7 business days depending on your location.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
How do I find my perfect fit?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our size chart, as our athletic and lounge wear is designed for a true-to-size, compressive fit.
Do you offer international shipping?
Yes, Gold Hinge ships worldwide! International shipping rates and delivery times vary by country and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Afterpay.
How should I care for my Gold Hinge apparel?
To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle with like colors and hanging to dry. Avoid using bleach or fabric softeners.